Founded in 2008, CodeScience is a technology consulting firm with deep expertise in product development across the Salesforce ecosystem, partnering with organizations to design and build innovative business solutions. CodeScience specializes in solving complex problems to create scalable, future-proof applications that drive transformational experiences for teams, partners, and customers. With services that include Enterprise Salesforce Solutions, AppExchange Product Development (PDO), and Scrum Teams on Demand, the company has built over 400 top-performing Salesforce solutions for Independent Software Vendors (ISVs) in the Salesforce Ecosystem.

Deliverables

MS Messaging

Static & Dynamic Ads

Sales Battle Cards

Website Design

Sales Materials

Situation

Salesforce runs deep in the CodeScience DNA. Because of this knowledge, CodeScience saw a void and wanted to offer a Managed Services aspect to their business. For both ISVs and Enterprise products, teams often get stuck managing new release updates, feature updates, security checks and bug fixes. CodeScience wanted to provide Tier II and Tier III support without a company having to hire a Full Time Employee, while seamlessly integrating into the product organization, gaining proficiency in the application and enhancing the product offering.

Solution

Together with the CodeScience Senior Leadership Team, we determined 4 new key sales and marketing targets. Sales teams were armed with Phone Scripts, Battle Cards, PowerPoint Decks, Collateral and new Website Pages that highlighted Managed Services were launched. Additionally, static and dynamic digital ads in a variety of sizes were distributed on the 6sense Revenue AI platform to arm the CodeScience revenue team with data and visibility.

Results

Launch of the Managed Services division needed to be completed for role out a Dreamforce 2023, an annual event that brings together the global Salesforce community for learning, fun, community building, and philanthropy. Current Managed Services clients site that the big value of CodeScience is having a team with an outside perspective and understands our specific set of business challenges.

CodeScience Managed Services Provides:

Team Extension

If your team is stretched too thin or uncertain about what to do next, we can plug in where you need us most. Whether you are having issues with Salesforce integration, third party extensions, or general maintenance tasks, we have the expertise to fill in knowledge gaps and keep your product on track.

Mission Focus

Regardless of whether your app is native to Salesforce or built on another platform, your primary focus should be on your product roadmap and delivering the features your customers demand. At CodeScience, we help your team stay focused on what matters most – creating  a  great product and customer experience – and we take care of everything else.

Piece of Mind

When you partner with us, we will be by your side to answer questions, validate decisions, and provide time-saving guidance that will grow your business. We are trusted advisors that do more than managed services. We help you think outside the box and provide valuable insights to help you maintain your momentum, enhance efficiency, and crush the competition.

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